How can I contact you?
You may contact us by email, phone or mail.
Email is preferred.
Advanced Cleaning Products LLC
119 N. Commercial St., Suite 365
Bellingham, WA 98225
Do you guarantee your products?
Most certainly. Each product performs a different function so each has a different guarantee. As long as the product is used according to the instructions, you will get the results as stated. If there is a problem we want to know immediately so that it can be rectified.
What are your shipping charges?
The minimum shipping charge is $4.00. If you want to know what it will cost for shipping before placing your order, just click on Your Cart in the menu at the very top of your screen on the right side. A new window will open showing the cost of your items, shipping charges and taxes, if applicable.
There are three components considered when calculating shipping charges. The first is a minimum charge for the cost of packaging materials. These materials are then weighed and the cost of shipping them is estimated (the second component). Thirdly, the products that you have ordered are then weighed and the cost of shipping that weight is added to the other two elements.
I have a business and want to use your products. Do you offer quantity pricing?
Yes. Contact us and include your name, the name of your business, business address and phone number, which product(s) you’re interested in and what kind of quantity you are considering.
What is your policy regarding returns?
Requests for returns, refunds, and exchanges are handled on a case by case basis. Please contact us (see above) and include your name and address, the name of the product, when you purchased it, and a detailed description of the situation.